FADEROSTER · Order support

Track your order

Check your order status using your order number and checkout email. Already have a tracking number? Find the shipment tracker below.

Check order status

Use the order number from your confirmation email and the email address you used at checkout. No account is needed.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Your order number and shipment tracking number are different. Use your order number in the form above.

Need a hand?

Where can I find my order number?

Look for your FADEROSTER order confirmation email, including your spam or promotions folder. Enter the number shown next to your order, using the same email address you used at checkout.

Why do I not have a tracking number yet?

A shipment tracking number is added when shipping information becomes available. You can still check your order status above. Check your shipping confirmation email for the tracking number.

Why are there no new shipping updates?

Carrier updates may take time to appear after a shipping label is created or between scans. An order status and a carrier delivery status describe different stages of your order.

My order has more than one package

Items may ship separately. If you receive multiple tracking numbers, check each package individually.

I cannot find my order

Double-check your order number and checkout email. If you still need help, contact our support team with your order number and email address.

Shipment tracking

Opens 17TRACK in a new tab with your tracking number entered. Click Track there to view carrier updates. Do not enter your order number here.

Enter the tracking number from your shipping confirmation email to check the shipment information available for your package.