🚚 Shipping Information

Shipping Policy

We ship to most supported destinations worldwide. Shipping availability is confirmed at checkout. All orders are carefully packed to ensure your merch arrives safely and in perfect condition. Most orders are processed within 3–7 business days before dispatch. Processing may take longer during peak periods, major releases, or periods of high order volume.

Delivery Options

Choose Your Shipping Speed

🚚 Standard Shipping
Estimated 12–15 Business Days
Available for all destinations. Tracking included. Recommended for most orders.
⚡ Faster
✈️ Express Shipping
Estimated 7–10 Business Days
Priority handling & faster carrier routing after dispatch. Express shipping does not guarantee delivery by a specific date.
📋 Note: Delivery times are estimates calculated from the dispatch date, not the order date. Most orders are processed within 3–7 business days. Processing and delivery may take longer during peak periods, major releases, customs reviews, or carrier delays.

Track Your Order

Where Is My Package?

Once your order has been shipped, you will receive a tracking number via email. Use our order tracking page to view the latest available updates provided by the carrier.

📦

Check Your Order Status

Enter your order number and email to get live tracking updates on your shipment.

🔍 Track My Order →
⚠️ No tracking email? Check your spam/junk folder. Tracking is sent after dispatch and may take 2–5 business days to become active in the carrier's system. If you have not received tracking after the estimated processing period, contact us at [email protected].

How It Works

Order to Doorstep

  • 1
    Order Confirmed — You receive an email confirmation immediately after checkout.
  • 2
    Processing (typically 3–7 business days) — We inspect and carefully pack your item before dispatch. Processing may take longer during peak periods or high order volume.
  • 3
    Shipped & Tracked — You receive a tracking number via email once the package leaves our facility. Track anytime at faderoster.com/orders-tracking.
  • 4
    Estimated Delivery — Standard: 12–15 business days. Express: 7–10 business days from the dispatch date. These estimates are not guaranteed delivery dates.

Shipping Rates

Estimated Rates by Region

Region Standard Express Est. Transit
United States Calculated at checkout Available 12–15 / 7–10 days
Canada & Mexico Available Available 12–15 / 7–10 days
Europe Available Available 12–15 / 7–10 days
Asia Pacific Available Available 12–15 / 7–10 days
Rest of World Available Varies by country 12–15+ days

ℹ️ Shipping is calculated by destination and item count. United States: Standard $4.49 or Fast $12.49 for the first item. Other destinations: Standard $6.49 or Fast $24.95 for the first item. Each additional item adds $2. Free shipping requires a valid free-shipping coupon.

Important Notes

Please Read Before Ordering

🛃 Customs & Import Duties: International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the buyer's responsibility and are not included in our shipping rates.
⏳ Delays Beyond Our Control: During peak seasons (holidays, major album or tour releases), carrier delays may extend delivery times. We appreciate your patience.
📍 Address Accuracy: Please double-check your shipping address at checkout. FADEROSTER is not responsible for packages delivered to an incorrect address provided by the customer.
📦 Lost or Damaged Packages: If tracking does not show delivery within 20 business days after dispatch, contact us at [email protected] so we can investigate with the carrier. The appropriate resolution may include a replacement or refund, depending on the shipment status. If an item arrives damaged, contact us within 7 days of the delivery date and include clear photos of the item and packaging. Please also review our Refund Policy.

Questions?

Contact Our Team

For shipping inquiries, tracking issues, or anything order-related, reach us at:

✉️ Email: [email protected]

We respond within 24–48 business hours, Monday through Friday.